Starlink & LTE/5G Installation FAQ

Starlink plans in Canada are currently month-to-month with no long-term contract. Starlink also runs hardware and plan promotions from time to time. Pricing and promotions are set by Starlink and vary by location, so we help you check what's available at your address.

Either way works. You can order a genuine kit directly from Starlink or an authorized retailer and we'll install it, or we can help you choose the right kit, plan and mounting hardware before you order.

Yes. We only install genuine Starlink hardware and official accessories, plus carrier-certified LTE/5G routers and professional-grade networking equipment. We never use counterfeit cables, mounts or power supplies.

No. We are an independent installation company. Your Starlink service and plan are with Starlink directly; we take care of the professional installation and setup.

Yes. Starlink dishes have a built-in snow-melt feature. We plan mount height and location so snow drifts, roof slides, ice and wind don't get in the way, and route cables to avoid stress in extreme cold.

A typical home installation takes a few hours. Pole mounts, long cable runs, multi-building farm setups, mesh networks and failover systems can take longer. We'll give you a time estimate with your quote.

On pitched or flat roofs, walls and fascia, chimneys, poles and masts, or on the ground with non-penetrating mounts. We choose the mount based on your structure, sky view, snow and wind exposure. See mounting options.

Usually a single small cable entry is needed. We seal every penetration with weatherproof entry hardware and sealant. Where drilling isn't possible, we can use non-penetrating mounts and existing entry points.

Yes. We use outdoor-rated cable runs, point-to-point wireless bridges and outdoor Wi-Fi access points to extend your connection to shops, barns and other outbuildings.

It can be, if you're a light user and your cellular data plan covers your needs, and if cell coverage at your location is decent. For heavy streaming, gaming or several users, Starlink is usually the better main connection.

A dual-WAN router uses Starlink as the main connection and automatically switches to an LTE/5G connection if Starlink goes down, then switches back when Starlink recovers. Because the backup is only used when needed, a small data plan is usually enough. Learn more about failover.

We are carrier-neutral and work with routers and SIM cards for the major Canadian networks, including Bell MTS, Rogers and Telus and their brands. We can help you compare which network is strongest at your location.

Often, yes. We do an on-site signal survey and install an outdoor directional or omni MIMO antenna aimed at the best tower, which can make a large difference in rural areas.

Yes. We install Starlink on RVs, campers, trucks and cars using permanent low-profile mounts or quick-release brackets, with sealed roof entry, fused 12V power and tidy cable routing. See vehicle installs.

In-motion use requires a compatible Starlink kit, an approved mounting method and a plan that supports it. We'll make sure your setup qualifies and never place equipment where it blocks the driver's view.

It depends on the mount type, cable run length, building access, travel distance and any extras such as mesh Wi-Fi or failover. We provide a free, no-obligation quote before any work starts. Request your quote.